This information is supplied in real time and historically to authorised plant personnel across Veolia’s secure, private and user-friendly cloud-based web portal, which can be accessed remotely and on any device.
“Through our operations and maintenance services, Veolia adds value to our customers’ water treatment systems by continuously seeking to optimise processes, asset performance and reduce operational costs, including energy and chemical consumption,” explains Chris Braybrooke, General Manager: Marketing. “The AQUAVISTA™ suite delivers even further efficiency gains and plant management optimisation with powerful, intuitive and customisable algorithms and dashboards.”
AQUAVISTA™ consists of three primary tools: Portal, Insight and Assist.
The AQUAVISTA™ Portal is the single point of reference for all information relating to a water treatment system. This secure, 24/7 managed service simplifies and improves the convenience of plant management. It is the basis for a wide range of functions, including:
- Real-time remote monitoring of equipment data
- Dynamic alarm management and information for operators
- Key information about service contracts and reports
- Archive of all service and sales orders
- Access to equipment data, such as user guides, performance documents, calibration certificates, documentation for a specific site, O & M manuals and training videos and materials for operation of selected technologies
- Notification of events for equipment
AQUAVISTA™ Insight provides an in-depth monitoring of key performance indicators, continuous optimisation review, as well as global benchmarking relevant to your technologies and processes.
AQUAVISTA™ Assist is the online support and communications platform. One of the most valuable features of this tool is the direct line of support plant personnel have to a global network of experienced Veolia process experts for real-time support of complex troubleshooting situations. It also allows for greater knowledge sharing with operators across different sites; and provides access to a complete range of online training materials, including documents and videos on troubleshooting and maintenance.
Addressing the need to ensure the latest, most stringent cybersecurity measures have been integrated into the system, all of physical security (data acquisition), network security (data transfer) and digital security (data aggregation / analysis) are embedded in the core of the platform design.
Smart modular plants
Veolia Water Technologies has begun integrating AQUAVISTA™ into its modular Water Techno Packages, which will soon be a standard feature across its entire range of products. As an Internet of Things-ready solution, these plants can be activated on the AQUAVISTA™ Portal on customer request.
With increasing pressure on our fresh water resources forcing our cities and industries to use resources more efficiently and sustainably, and with the day-to-day management of these technologies become more complex, AQUAVISTA™ is a critical service platform that provides smarter management of your water treatment systems and the best quality levels of treated water.